Alocasia Macrorriza"Variegata"

What is your return policy?

If you receive a shipment that has a severely damaged plant, a photo will be required to see the severity of the damage. This will help us determine what happened to the shipment and to prevent a similar incident in the future. We must be contacted within 24 hours after receiving the damaged plant for a replacement.

What if my plant is damaged?

Freedom Foliage guarantees that the plants are alive and healthy when shipped. Freedom Foliage prepares plants to be shipped by putting plants in sleeves or wrapping them in packing paper. Plants are packed in such a way that they should arrive in good condition. There is a risk of damage such as bent or torn leaves and stems when shipping plants in the mail. Plants that have a bent leaf or stem, or a tear in a leaf will not be replaced. 

If you receive a shipment that has a severely damaged plant, a photo will be required to see the severity of the damage. This will help us determine what happened to the shipment and prevent a similar incident in the future. We must be contacted within 24 hours after receiving the damaged plant for a replacement.

Shipping is via UPS Gournd. We ship orders on Monday, unless Monday is a holiday and than orders will be shipped on Tuesday. You will receive a tracking number once your order has shipped. All plants are individually wrapped in paper and dowel staked so they do not move around during the shipping process.

We try to ship all orders on the first shipping date after the order was placed, but that is not always possible. Please allow 1-2 weeks for tracking information to be provided. 

For more information about our shipping policies, please see our FAQs page.